Customer Service Fundamentals
Completed by Amani Al Obaidi
March 10, 2025
14 hours (approximately)
Amani Al Obaidi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
