Customer Success: Conociendo al cliente
Completed by Diego Sandi Duran
September 16, 2024
15 hours (approximately)
Diego Sandi Duran's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Relationship Management
- Category: Sales Process
- Category: Customer Engagement
- Category: Customer Retention
- Category: Relationship Management
- Category: Business Metrics
- Category: General Sales Practices
- Category: Customer Support
- Category: Performance Metric
- Category: Customer Success Management
- Category: Leadership
- Category: Customer experience improvement
