Introduction to Customer Service
Completed by Betsy Daley
May 22, 2026
18 hours (approximately)
Betsy Daley's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis

