Digital Marketing: Customer Engagement Strategy
Completed by Shanmugan Joghee
April 22, 2024
12 hours (approximately)
Shanmugan Joghee's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Analytics
- Category: Cross-Channel Marketing
- Category: Digital Brand Strategy
- Category: Marketing Communications
- Category: Social Media Marketing
- Category: Marketing Strategies
- Category: Data Analysis
- Category: Data Collection
- Category: Generative AI
- Category: Digital Marketing
- Category: Digital Media Strategy
- Category: Content Marketing