Lead Management in Salesforce
Completed by Ladi Ogbaje
March 10, 2026
29 hours (approximately)
Ladi Ogbaje's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Operations
- Category: Sales Support
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Enablement
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Process
- Category: Sales Development
- Category: Data Import/Export
- Category: Lead Generation
