Building Generative AI Capabilities
Completed by Kathryn Tyler Rose
October 28, 2025
3 hours (approximately)
Kathryn Tyler Rose's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: General Data Protection Regulation (GDPR)
- Category: Data Ethics
- Category: Change Management
- Category: AI Product Strategy
- Category: Marketing Strategy and Techniques
- Category: Generative AI
- Category: Customer Relationship Management
- Category: Responsible AI
- Category: Strategic Marketing
- Category: Marketing Planning
- Category: Design Thinking
- Category: Marketing Strategies

