Introduction to Customer Service
Completed by Detron Lamar Dendy
January 12, 2026
18 hours (approximately)
Detron Lamar Dendy's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Retail Sales
- Category: Positivity

