Customer Service Fundamentals
Completed by Janet Chemutai
August 10, 2022
14 hours (approximately)
Janet Chemutai's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Telephone Skills
- Category: Problem Solving
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support
- Category: Greeting Customers
