Customer Service Fundamentals
Completed by Dunia Naser
August 9, 2026
14 hours (approximately)
Dunia Naser's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Empathy
