Customer Service Fundamentals
Completed by Joania M Sylvain
March 1, 2024
14 hours (approximately)
Joania M Sylvain's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Concision
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Help Desk Support
- Category: Empathy
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Communication
