Introduction to Customer Service
Completed by Kayla Lynn Falls
November 17, 2024
18 hours (approximately)
Kayla Lynn Falls's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: Transaction Processing
- Category: Positivity
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Greeting Customers
- Category: Root Cause Analysis
