Lead Management in Salesforce
Completed by Todd J Hansen
July 13, 2025
29 hours (approximately)
Todd J Hansen's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Salesforce
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Campaign Management
- Category: Data Import/Export
- Category: Sales Development
- Category: Prospecting and Qualification
- Category: Sales Operations
- Category: Lead Generation
- Category: Sales Process
