Customer Service Fundamentals
Completed by Caleb Chisomo Zambezi
April 12, 2024
14 hours (approximately)
Caleb Chisomo Zambezi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Process Management
- Category: Customer Engagement
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level

