Customer Service Fundamentals
Completed by Huynh Ngoc Nguyen
February 26, 2025
14 hours (approximately)
Huynh Ngoc Nguyen's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Support
- Category: Customer Engagement
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
