Salesforce Basics
Completed by Lauren Kelly
October 17, 2024
4 hours (approximately)
Lauren Kelly's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Engagement
- Category: User Accounts
- Category: Security Management
- Category: Sales Enablement
- Category: Customer Success Management
- Category: Cloud-Based Integration
- Category: Salesforce
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
