Customer Service Fundamentals
Completed by DAVID GONZALEZ UTRERA
July 3, 2024
14 hours (approximately)
DAVID GONZALEZ UTRERA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
