Introduction to Customer Service
Completed by Daniel Cotti Olson
October 30, 2025
18 hours (approximately)
Daniel Cotti Olson's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Transaction Processing
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Positivity

