Introduction to Customer Service
Completed by Kezia Adede Kabutey
October 7, 2023
18 hours (approximately)
Kezia Adede Kabutey 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Service
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy

