Building Trust: Ethics for AI-powered Chatbots
Completed by Christèle Forget
January 26, 2026
4 hours (approximately)
Christèle Forget's account is verified. Coursera certifies their successful completion of Building Trust: Ethics for AI-powered Chatbots
What you will learn
Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
Illustrate the significance of bias and fairness in AI-powered chatbots.
Skills you will gain
- Category: Ethical Standards And Conduct
- Category: Responsible AI
- Category: Accountability
- Category: Self Service Technologies
- Category: General Data Protection Regulation (GDPR)
- Category: ChatGPT
- Category: Business Ethics
- Category: Artificial Intelligence
- Category: Informed Consent
- Category: AI literacy
- Category: Generative AI Agents
- Category: Personally Identifiable Information
