Interacting with Customers
Completed by Yoong Sheng Lim
June 30, 2024
21 hours (approximately)
Yoong Sheng Lim's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: Product Knowledge
- Category: De-escalation Techniques
- Category: Social Media
- Category: Cross Selling
- Category: Upselling
- Category: Communication
- Category: Retail Store Operations
- Category: Customer Service
- Category: Conflict Management
- Category: Greeting Customers
