Customer Service Fundamentals
Completed by Rhoda Anuoluwa Oyinlola
November 14, 2022
14 hours (approximately)
Rhoda Anuoluwa Oyinlola's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
