Introduction to Operations Management
Completed by Sarah Cheung
February 12, 2026
16 hours (approximately)
Sarah Cheung's account is verified. Coursera certifies their successful completion of Introduction to Operations Management
What you will learn
You will learn to analyze processes, optimize flow, and manage variability, driving improvements and achieving excellence in operations management.
Skills you will gain
- Category: Capacity Management
- Category: Statistical Process Controls
- Category: Operations Management
- Category: Operations
- Category: Process Management
- Category: Quality Management
- Category: Process Optimization
- Category: Capacity Planning
- Category: Process Analysis
- Category: Operational Efficiency
- Category: Continuous Improvement Process
- Category: Operational Excellence

