Customer Service Fundamentals
Completed by Kanykei Eralieva
January 18, 2020
14 hours (approximately)
Kanykei Eralieva's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Customer Support
- Category: Customer Engagement
