Building AI Powered Chatbots Without Programming
Completed by MPHO MAHLOANA
August 25, 2025
14 hours (approximately)
MPHO MAHLOANA's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: AI Personalization
- Category: Self Service Technologies
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: WordPress
- Category: Workflow Management
- Category: Customer Service
- Category: Application Deployment
- Category: Generative AI
- Category: Generative AI Agents
- Category: Context Management
- Category: Customer experience improvement
