Customer Service Fundamentals
Completed by Ikeoluwa Grace Akangbe
June 6, 2020
14 hours (approximately)
Ikeoluwa Grace Akangbe's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Service Level
- Category: Customer Engagement
