Interacting with Customers
Completed by Felecia Williams
May 10, 2025
21 hours (approximately)
Felecia Williams's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Cross Selling
- Category: Social Media
- Category: Product Knowledge
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Time Management
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: Empathy

