Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Aderonke Ishola
June 10, 2025
10 hours (approximately)
Aderonke Ishola's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Customer Insights
- Category: Organizational Change
- Category: Customer Analysis
- Category: Loyalty Programs
- Category: Value Propositions
- Category: Culture Transformation
- Category: Organizational Structure
- Category: Customer Engagement
- Category: Strategic Marketing
- Category: Customer experience strategy (CX)
- Category: Market Share
- Category: Customer Retention
