Customer Service Fundamentals
Completed by Nieves Avella
November 5, 2025
14 hours (approximately)
Nieves Avella's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Telephone Skills
- Category: Problem Solving
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support
- Category: Greeting Customers
