Salesforce Basics
Completed by Akansha Garg
December 19, 2024
4 hours (approximately)
Akansha Garg's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Success Management
- Category: Cloud-Based Integration
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Automation
- Category: Sales Process
- Category: Customer Engagement
- Category: User Accounts
