Customer Service Fundamentals
Completed by AMRUTHA RAJASEKHARAN SATHY
September 16, 2025
14 hours (approximately)
AMRUTHA RAJASEKHARAN SATHY's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Service
- Category: Service Level
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Technical Support and Services
- Category: Telephone Skills
