Call Center Customer Service
Completed by Amy M Yeary
December 3, 2024
19 hours (approximately)
Amy M Yeary's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Record Keeping
- Category: Performance Metric
- Category: Customer Data Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Problem Solving
- Category: Teamwork
- Category: Personal Development
- Category: Communication
- Category: Call Center Experience

