From Likes to Leads: Interact with Customers Online
Completed by Long Fung Isaac Ho
April 7, 2026
20 hours (approximately)
Long Fung Isaac Ho's account is verified. Coursera certifies their successful completion of From Likes to Leads: Interact with Customers Online
What you will learn
Define social media marketing and describe its purpose
Identify core pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, advertising
Define the goals of a social media campaign
Write, design, and repurpose engaging content for social media
Skills you will gain
- Category: Customer Engagement
- Category: Marketing Analytics
- Category: Social Media Content
- Category: Brand Awareness
- Category: Content Creation
- Category: Social Media Strategy
- Category: Driving engagement
- Category: Social Media Management
- Category: Branding
- Category: Advertising Campaigns
- Category: Brand Management
- Category: Content Performance Analysis
