Salesforce Basics
Completed by Somanea SUY-UNG
February 26, 2024
4 hours (approximately)
Somanea SUY-UNG's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Salesforce
- Category: Customer Success Management
- Category: Cloud-Based Integration
- Category: Marketing Management
- Category: Data Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Security Management
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
