Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Drishya Dechakka K K
July 25, 2024
10 hours (approximately)
Drishya Dechakka K K's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Culture Transformation
- Category: Organizational Structure
- Category: Customer Engagement
- Category: Cost Accounting
- Category: Loyalty Programs
- Category: Innovation
- Category: Brand Loyalty
- Category: Customer Advocacy
- Category: Strategic Marketing
- Category: Value Propositions
- Category: Customer Insights
- Category: Customer Relationship Management
