Customer Service Fundamentals
Completed by Raquel Annette Knowles
March 1, 2021
14 hours (approximately)
Raquel Annette Knowles's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Service
- Category: Service Level
