Salesforce Basics
Completed by Derek Ririe
February 19, 2026
4 hours (approximately)
Derek Ririe's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Sales Development
- Category: Sales Process
- Category: Customer Engagement
- Category: User Accounts
- Category: Customer Success Management
- Category: Account Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Data Management
