Introduction to Customer Service
Completed by Chibuzor Aguma
June 16, 2024
18 hours (approximately)
Chibuzor Aguma's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Active Listening
- Category: Conflict Management
- Category: Customer Support
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Problem Solving
- Category: Retail Store Operations

