Customer Service Fundamentals
Completed by Lara Whateley
January 2, 2022
14 hours (approximately)
Lara Whateley's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Process Management
- Category: Customer Engagement
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level

