Salesforce Basics
Completed by Rui Fernandes
January 14, 2026
4 hours (approximately)
Rui Fernandes's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
- Category: Customer Communications Management
- Category: Customer Success Management
- Category: Cloud-Based Integration
- Category: Data Security
- Category: Marketing Management
- Category: Data Management
- Category: Salesforce
- Category: Customer Relationship Management
