Introduction to Customer Service
Completed by Eric Willoughby
January 16, 2024
18 hours (approximately)
Eric Willoughby's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Communication
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity

