Call Center Customer Service
Completed by Sajid Mehmood
July 22, 2025
19 hours (approximately)
Sajid Mehmood's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Record Keeping
- Category: Performance Metric
- Category: Customer Data Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Problem Solving
- Category: Teamwork
- Category: Personal Development
- Category: Communication
- Category: Call Center Experience

