Introduction to Customer Service
Completed by Chinonye Favour Obidiegwu
January 12, 2024
18 hours (approximately)
Chinonye Favour Obidiegwu's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Positivity
- Category: De-escalation Techniques
- Category: Non-Verbal Communication

