Customer Service Fundamentals
Completed by Ifeoma Abigail Okwor
May 22, 2023
14 hours (approximately)
Ifeoma Abigail Okwor 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers
