Salesforce Basics
Completed by Gilberto Orozco
March 21, 2024
4 hours (approximately)
Gilberto Orozco's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: User Accounts
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Marketing Management
- Category: Customer Success Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Communications Management
- Category: Data Security
- Category: Salesforce
