Salesforce Basics
Completed by Gilberto Orozco
March 21, 2024
4 hours (approximately)
Gilberto Orozco's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Cloud-Based Integration
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Communications Management
- Category: Salesforce
- Category: Marketing Management
- Category: Customer Success Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Customer Engagement
- Category: Account Management
