Salesforce Introduction
Completed by BENJAMIN BINGMAN-TENNANT
February 18, 2026
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Account Management
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning
- Category: Cloud Applications
- Category: Email Automation
- Category: Salesforce
- Category: Data Management
- Category: Identity and Access Management
- Category: Customer Relationship Management (CRM) Software
