Call Center Customer Service
Completed by Tammy E Hascarl
December 4, 2023
19 hours (approximately)
Tammy E Hascarl's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Growth Mindedness
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Customer Data Management
- Category: Record Keeping
- Category: De-escalation Techniques
- Category: Performance Metric
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Customer Service
- Category: Personal Development
- Category: Teamwork

