Lead Management in Salesforce
Completed by Carolina Hernández Cortés
June 6, 2026
29 hours (approximately)
Carolina Hernández Cortés's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Sales Prospecting
- Category: Data Entry
- Category: Prospecting and Qualification
- Category: Data Import/Export
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Operations
