Customer Service Fundamentals
Completed by David London
May 13, 2025
14 hours (approximately)
David London's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers
