Customer Service Fundamentals
Completed by YARA KHALIFA
January 18, 2019
14 hours (approximately)
YARA KHALIFA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support
