Customer Service Fundamentals
Completed by Sharon L Leopold
September 1, 2024
14 hours (approximately)
Sharon L Leopold's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support

